A Statement of Work (SOW), as defined by the Project Management Institute (PMI), is a formal document that provides a detailed narrative outlining the project’s scope, objectives, deliverables, timelines, acceptance criteria, and the standards by which success will be measured. The SOW serves as a contractual agreement between the involved parties. It establishes clear expectations, roles, and responsibilities to ensure mutual understanding and alignment throughout the project lifecycle.

For the Porvoo Meal Services, the SOW details the design and development of a one-hour eLearning module aimed at preparing Meal Coordinators to communicate effectively with parents during school events. Key elements include the creation of interactive course content on topics with delivery in Finnish, Swedish, and English. The SOW specifies deliverables and deadlines, outlines roles for consultants, client sponsors, subject matter experts, and translators, and sets a total project budget of 22,690 €. Quality assurance, accessibility compliance, a robust communication plan, risk management, and clear acceptance criteria are all addressed to ensure the project meets organizational goals and stakeholder expectations.

The Statement of Work can be accessed here.